Job Summary: Describe the main objectives and purpose of the job, Identify the primary duties and areas of responsibility.
● Drive the portfolio of E-service Products as well as the development of new products and business growth through strategically designing user programs and tech features that will drive Growsari’s E-services platform’s rapid acceleration in both users and GMV. |
Key Responsibilities:
● Lead the team of product managers & associates in this vertical. ● Product Design and Development. Design tech features from end-to-end, from research and ideation to validation and finally implementation. Design internal and external tools and features that improve user experience within the Eservices platform. ● User Research. Conducts user research with the sari sari store market as needed, including FGDs, interviews and surveys. ● Project management. Take end-to-end ownership of multiple projects simultaneously, communicate requirements and timelines to stakeholders, and efficiently execute projects from pilot stage to scaling, retention and issue resolution. ● Data Analysis. Analyze key business metrics and apply findings to strategy creation in order to continuously grow the Eservice platform. ● Program & Strategy Creation. Create proactive & reactive programs, and make strategic business decisions to achieve various KPIs through the data driven analysis of performance metrics.
Key Metrics ● Gross Market Value ● Product Gross and Operating Margins ● Acquisition and Retention of Users |
Knowledge, Skills And Experience Requirements:
● Experience in technology-based company/start-up ● Proficient in project management ● Proficient in gathering, preparing, interpreting, and reporting data ● Experience in managing digital marketing programs/campaigns ● Above-average written and oral communication skills ● At least 5 years of working experience in the related field is required for this role |
Qualifications, Certifications And Education Requirements:
Requirements: ● Graduate of any business course from a reputable university |
Head of E-Services
Full Time
NCR
Posted 1 year ago